Heat Pump Questions , Answered

Do I Need to Upgrade My Radiators for a Heat Pump?

Not always, but sometimes larger radiators or underfloor heating can make your system more efficient. Here's how to know.

How Long Does a Heat Pump Installation Take?

From survey to switch-on, here's a realistic timeline for getting your heat pump up and running.

Performance

Will a Heat Pump Work in Cold Weather?

Yes, modern heat pumps work efficiently even when it's freezing outside. Here's the science behind it.

Pricing

Heat Pump vs Gas Boiler: What Are the Running Costs?

A fair comparison of annual running costs, factoring in efficiency, tariffs, and real-world performance.

6 min

Grants

What Is the £7,500 Boiler Upgrade Scheme Grant?

Everything you need to know about the BUS grant, who qualifies, how to apply, and what it covers.

Performance

How Noisy Is a Heat Pump?

Spoiler: quieter than your fridge. We explain the decibel levels and planning rules around noise.

Regulations

Do I Need Planning Permission for a Heat Pump?

In most cases, no, heat pumps fall under permitted development. But there are exceptions worth knowing about.

What Size Heat Pump Do I Need?

Getting the size right is critical. Too small and you'll be cold; too big and you'll waste money. Here's how we work it out.

Performance

Can a Heat Pump Heat My Hot Water?

Absolutely, and it does it more efficiently than your boiler. Here's how the hot water cylinder works.

Maintenance

How Long Does a Heat Pump Last?

Heat pumps are built to last 20+ years with minimal maintenance. Here's what to expect over the lifespan.

Will a Heat Pump Work with My Existing Heating System?

In most cases, yes. We explain what stays, what changes, and what needs upgrading.

Maintenance

What Maintenance Does a Heat Pump Need?

Very little, but an annual service keeps things running at peak efficiency. Here's what's involved.

Getting Started

Is My Home Suitable for a Heat Pump?

Most UK homes are suitable, but some need preparation. Find out what makes a property ideal (and what doesn't).

Savings

How Can Smart Tariffs Save Me Money with a Heat Pump?

Smart electricity tariffs can slash your running costs by 30–50%. Here's how to make the most of them.

Getting Started

What Is an Air Source Heat Pump and How Does It Work?

A plain-English guide to air source heat pumps: how they take heat from cold outside air, what they heat, how efficient they are and what they cost to run.

Getting Started

Air to Air vs Air to Water Heat Pumps: Which Do You Need?

The difference between air-to-air and air-to-water heat pumps, what each one heats, running costs, grants, and which suits your home.

Heat Pumps for New Builds: What You Need to Know

Why heat pumps suit new build homes, how to design one in from the start, underfloor heating, and whether new builds can get the heat pump grant.

The Heat Pump Installation Process, Step by Step

What happens from your first enquiry to your heat pump being switched on: the survey, design, grant, installation days and handover.

What Is the Best Time of Year to Install a Heat Pump?

Why spring and summer are the easiest times to install a heat pump, what happens if you install in winter, and how far ahead to plan.